Privacy & Security

22bb Privacy Policy — How We Protect Your Information

Protecting your personal information is our top priority at 22bb. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

Our Commitment: 22bb never sells your personal information. We use data only to improve our services and meet legal obligations.

1 Introduction

This Privacy Policy 22bb Outlines our commitment and practices regarding the collection, processing, and protection of data for users of the platform (https://22bb.fun).

By using the 22bb website or mobile app, you are considered to have accepted this Privacy Policy. Our Terms and Conditions- should be read alongside this policy, as together they form a complete legal framework.

We understand your personal information is sensitive. This policy has been prepared in plain language for users in Bangladesh, so every point is easy to understand. We don't use hidden terms or complicated legal language.

2 What Information We Collect

22bb collects three types of information — what you provide directly, what is collected automatically, and what we receive from third parties.

Type of Data Example Reason for Collection
Identity Information Name, date of birth, national ID KYC Verification & Account Security
Contact Information Email, phone number Account Communications & Security Notifications
Financial Information BKash/Nagad number, bank account Payment Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Usage Data Game history, betting records, login times Service Improvement & Responsible Gaming

We only collect the information we need — nothing more. Basic details are required when opening an account, and identity verification is needed for KYC before withdrawals.

3 How Your Information Is Used

Collected data is used solely for specified purposes. We never sell your information.

  • Account Management: Registration, login, and account verification.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Service Improvement: Personalizing your gaming experience and improving the platform.
  • Security: Preventing fraud and unauthorized access.
  • Legal Obligations: Regulatory reporting as required by law.
  • Promotional Communications: Informing you of offers and bonuses only with your consent.
  • Responsible Gaming: Detects unusual gaming patterns and provides support.

You can unsubscribe from marketing emails at any time. Opting out of essential gaming-related notifications is not possible.

4 Who Your Information Is Shared With

22bb shares your information with a limited set of specific parties — always to protect you and ensure the platform runs smoothly.

  • Payment Providers: For processing transactions with bKash, Nagad, and banking partners.
  • KYC Service Provider: Licensed third parties for identity verification.
  • Legal Authorities: In accordance with valid court orders or government directives.
  • Technology Partners: For platform operations — they are required to comply with 22bb's privacy policy.

We never share your data with advertisers, data brokers, or unrelated third parties. Every data-sharing agreement includes strict confidentiality provisions.

5 Cookies Policy

22bb uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored in your browser.

  • Necessary Cookies: For login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your preferences, such as language settings.
  • Analytics Cookies: To analyze user behavior and improve the platform.
  • Security Cookies: To detect fraud and bot activity.

You can disable optional cookies in your browser settings. However, turning off essential cookies may prevent certain platform features from working.

6 Data Security

22bb uses industry-leading technology to keep your data secure. Our security measures operate across multiple layers of protection.

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted.
  • Data Encryption: Stored sensitive data is kept in encrypted form.
  • Two-Factor Authentication: Added protection for your login security.
  • Regular Security Audits: Third-party experts conduct regular security audits.
  • Restricted Access: Only authorized personnel have access to specific data.
  • Server Security: Firewalls, DDoS protection, and intrusion detection systems.

In the event of a security breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.

7 Data Retention

We retain your data only for as long as necessary. Some information may need to be kept for a set period after account closure for legal reasons.

  • Account Information: For the duration of the active account and 5 years after closure.
  • Financial Transaction Records: Up to 7 years as required by legal obligations.
  • KYC Documents: Up to 5 years after verification.
  • Log Files: Up to 12 months.
  • Marketing Information: Deleted immediately upon unsubscribing.

8 Your Rights

You have the following rights regarding your personal information:

Right to Access

You can request to see what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

You can request deletion of your data under certain circumstances.

Right to Object

You can object to the use of your data for specific purposes.

Right to Data Portability

You can export your data in a portable format.

Restriction of Processing

You can restrict the processing of your data under certain circumstances.

To exercise these rights, contact our support team. We will respond within 30 days.

9 Children's Privacy

22bb is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor's data has been collected by mistake, it will be deleted promptly.

Parents are encouraged to monitor their children's online activity and contact us if they notice any concerns.

10 International Data Transfers

22bb's servers and technical infrastructure may be located in various countries. Your data may be transferred to these servers. All such transfers comply with international data protection standards.

  • All international partners are contractually bound to uphold 22bb's privacy standards.
  • Data remains encrypted during transfer.
  • International-standard Data Processing Agreements (DPA) are in place.

11 Policy Updates

22bb may update this Privacy Policy at any time. You will be notified of any significant changes via your registered email or platform notifications.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend reviewing this page regularly.

This Privacy Policy was last updated in January 2026.

12 Contact

For any privacy-related questions, complaints, or requests to exercise your rights, please contact us:

  • Email: [email protected]
  • Support: Platform live chat (available 24/7)
  • Response Time: Usually within 24 to 48 hours

Why is your data safe with 22bb?

Six Core Pillars of Our Privacy Protection

256-bit SSL Encryption

Every piece of data you exchange is protected with bank-grade encryption. No third party can access it.

Rigorous KYC Process

Through identity verification, we ensure that only you can access your account.

No Sale of Data

22bb never sells your personal information to advertisers or data brokers. That is a core commitment we stand by.

Regular Security Audits

Independent security experts regularly audit our systems and identify vulnerabilities.

Your Control

You have the right to view, correct, or delete your data at any time — just send us a request.

24/7 Privacy Support

Our support team is always on hand to help with any data-related concerns.

FAQ

Most Frequently Asked Questions About the Privacy Policy

No, 22bb never sells your personal data. Limited information is shared only for essential services such as payment processing and KYC verification, and strict agreements are in place even in those cases.

To request deletion of your data, email [email protected] or contact us via live chat. Some data must be retained for a specified period due to legal obligations, but all remaining data will be deleted within 30 days.

Disabling optional cookies will still allow you to use most platform features. However, turning off cookies required for login sessions and security may cause some core features to stop working.

In the event of any security incident, we will immediately secure your account, notify you, and launch an investigation. Full details will be provided within 72 hours, and we will work to assess the extent of any damage and provide a resolution.

Yes, every marketing email includes an "Unsubscribe" link at the bottom. Clicking it will stop all promotional emails. Please note that critical account-related notifications cannot be disabled.
Start Gaming Safely

Your Data is Secure — Start Now 22bbJoin -

Enjoy Bangladesh's best online gaming experience with a transparent privacy policy and robust security. Open a free account today.

বাংলা